Evaluate A Pilot — ScoreMeadow

Step 1 · What is the pilot supposed to prove?

State the claim in one sentence — the same way a vendor or sponsor would say it out loud.

Pilot goal statement

Pilot type Pilot sponsor

No file chosen

Or upload a plan — ScoreMeadow drafts a temporary Evaluation Case immediately. Not a sales form.

Step 2 · Break the claim into measurable criteria

Every strong claim splits into a handful of things you can actually measure. Confirm the four starter criteria below.

Completion RateEscalations agents close without opening an engineering ticket Handling TimeMedian minutes from escalation open to resolution Escalation CountWeekly escalation volume the workflow handles without backlog Allowed ExceptionsEscalation types explicitly out of scope for this pilot

Anything else this pilot must prove?

Step 3 · Confirm the temporary Evaluation Case

This creates a draft Evaluation Case with an unassigned score — nothing here is a live pilot record until a Goal Brief owner confirms it on the Pilot Tabletop.

Goal BriefSupport agents complete escalations without engineering help
Criterion Tags4 drafted · Completion Rate, Handling Time, Escalation Count, Allowed Exceptions
BaselineNot yet frozen
Evidence0 clips imported

Not a sales form

Creating an Evaluation Case does not notify a vendor, start a contract, or generate a sales lead — it opens a workspace your team fills with evidence.

Turn A Pilot Claim Into A Temporary Evaluation Case